Unlocking Business Potential: Leveraging Generative AI for Sales and Support Assistants

Unlocking Business Potential: Leveraging Generative AI for Sales and Support Assistants

The Wharton Alumni AI Studio is hosting an event focused on leveraging generative AI for sales and support functions. Generative AI models can automate tasks like crafting personalized emails, sales scripts, and providing real-time customer assistance through conversational AI. Experts will discuss the opportunities and challenges of integrating generative AI into business processes, including techniques to ensure accuracy and mitigate hallucination risks. Attendees will gain insights into emerging trends, use cases across industries, and best practices for implementing AI-driven sales and support assistants. This comprehensive event aims to empower businesses to unlock the full potential of generative AI for driving operational efficiency and enhancing customer experiences

Rohit Kumar - Founder and CEO of Chapter Apps Inc.

Rohit is the founder and CEO of Chapter Apps Inc, a SAAS Learning Platform and AI solutions company focused on the Enterprise Market. Chapter Apps
has recently launched a Generative AI product called ChapterGPT focused on helping sales and customer service employees with AI Assistants.

Rohit has been a longtime technology executive. Prior to becoming an entrepreneur, Rohit was the MD of Elsevier Health Sciences for South Asia where he brought to market new digital learning solutions. He formerly worked as Microsoft’s Public Sector Country Head for India and as Senior Director, of CRM for Oracle in California. Early in his career, Rohit worked in consulting for Boston Consulting Group (BCG) in Chicago, and for Accenture, where he was the firm’s first hire in New Delhi. He earned a BS from IIT Roorkee and an MBA from The Wharton School of the University of Pennsylvania.

Rohit is the President of the Wharton Club of Delhi.